Frequently Asked Questions
Everything you need to know about shopping with Zanskar.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-7 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is Zanskar's return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size will fit me best?
Every product page features a detailed 'Size Guide' button. We provide specific measurements for each garment and model information to help you find your perfect fit.
Do you ship internationally?
Yes, Zanskar ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track the status of my order?
Once your order ships, you'll receive a confirmation email with a link to our tracking page. You can also log into your Zanskar account to view your order history and real-time updates.